All maintenance needs to be reported to your property manager in a timely manner so as to avoid causing further damage to the property. We request that all maintenance request be submitted in writing.

Maintenance can be reported via direct email to your property manager or by emailing:


Maintenance can be faxed by filling in our Maintenance Request Form and faxing to 9824 8780.


If your maintenance is urgent (for a list of urgent repairs please see list below) and it is outside business hours please call 0427 892 720



  • A burst water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • Flood or serious flood damage
  • A dangerous electrical fault
  • A failure or breakdown of any essential service or appliance provided by your landlord or agent for hot water, water,¬†cooking, heating or laundering
  • Failure or breakdown of the gas, electricity or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • An appliance, fixture or fitting that is not working properly and causes a substantial amount of water to be waster
  • A serious fault in a lift or staircase

  • Landlord Survey


    We value your opinion! We are always looking for ways to improve & further develop the skills of our team & implement strategies to deliver our clients the very best service. We'd love it if you could take a few minutes to complete this survey and provide some feedback on your experience as a Think Property Landlord. All responses are 100% anonymous.